How Does Your Current
IT Company Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer support company is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

• Do they answer their phones “live” and respond to support issues in 2 hour or less?
• Are they remotely monitoring your network 24/7/365 to keep critical security settings, virus definitions and security patches up to date?
• Do they offer ongoing maintenance to keep your systems running smooth?
• Do they proactively offer new ways to improve your network’s performance?
• Do they provide detailed invoices that clearly explain what you are paying for?
• Do they complete projects on time and under budget?
• Do they follow up on your support requests quickly?
• Do they offer a guarantee on their services?
• Do they arrive on time and dress professionally?
• Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
• Do their technicians maintain current vendor certifications and participate in ongoing training?
• Are you confident they aren’t learning on your time?
• Do they give you their full attention rather than seeming constantly rushed?
• Are they adamant about backing up your network and having a disaster recovery plan in place?
• Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
• Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
• Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll offer a network checkup so you have no excuse for making sure that your computer network is safe not only from spyware and viruses, but also hackers, spam, data loss, hardware failure, software corruption and a number of other disasters.

For FREE, we will come to your office and…

• Check your firewall’s security settings to make sure you are protected from the latest hacker attacks, worms and viruses.
• Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
• Verify that you have the most up-to-date security patches installed properly; miss one critical update and you’re a “sitting duck.”
• Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Network Checkup
Complete The Form On This Page
Or Call Us At 412-914-3997